Issue:
This error indicates that the workstation client experienced an unrecoverable error.
Resolution:
Please follow these instructions in order to resolve the issue:
1. Check that the user is on a secure network (office or VPN) before pairing. This will ensure the user is ready to begin pairing.
2. Validate that the user can open a webpage that is not cached and will successfully load on their workstation. Then have the user try to pair with HYPR.
3. If the issue persists - an admin may analyze HYPROneService log for more information and escalate as needed.
Additional Information:
Advanced troubleshooting
Why might I see error code 1470002 on the Workstation client?
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