Issue:
This error indicates the user has entered in an incorrect PIN for a security key during pairing or logging in. As compared to Mobile App users, Security Key users are required to enter a PIN to accomplish multifactor authentication. When the user experiences this error, they will need administrator support to unlock their security key.
Resolution:
Please follow these instructions in order to resolve the issue:
1. If you have a management PIN or a backup PIN method provided by your administrator, try this PIN at your next attempted login session.
2. If you do not have a secondary method to use your security key, reach out to your support team for further assistance.
Additional Information:
Advanced troubleshooting
Why might I see error code 1530002 on my workstation when using my security key?
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