Issue:
This error indicates the user is trying to pair a mobile app with their workstation and the workstation is not on authorized network. Not being on an approved network does not allow pairing process to generate a certificate with the domain. This issue may also be experienced in scenarios where proxies are involved in routing connections and may indicate an administrative issue.
Resolution:
Please follow these instructions in order to resolve the issue:
1. Check that the user is on a secure network (office or VPN) try again. This will ensure the user is ready to begin pairing.
2. If the issue persists - Try to register again but proceed quickly through the pairing process. This will ensure that end user speed is not the cause of the issue.
3. If the issue persists - Guide the user to reboot workstation before trying again.
Additional Information:
Advanced troubleshooting
Why might I see error code 1520006 on my workstation when pairing my mobile device?
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