HYPR Error Codes Troubleshooting Table

Last Updated: November 01, 2022 11:57

Overview

The table below will help Admins determine the root cause for each error returned to the user in the iOS, Android, macOS, or Windows Apps.

Error Code: The error code presented to the user.
Cause: The root cause of the problem.
Recommended Resolution: Action required to resolve the issue.

Root Cause Tracing

Prefix	Error Cause
	iOS	Android	Server	Mac OS	Windows
	10	11	12	14	15

(Windows) WorkforceAccess v6.2.0+

Error Code	Cause	Recommended Resolution
1520001	There appears to be an active device registration in progress, or else a previous attempt at registration may not have timed out yet.	Wait 3 minutes then try to register again. This should allow enough time for any pending requests to complete. If the error reoccurs, reboot the computer and try again.
1520002	The request timed out. Either the registration took longer than the allowed duration, or no response was received from the server or domain controller during one of the steps in the pairing process.	1. Make sure the workstation has a reliable network connection then try to register again. 2. If the issue persists, try to register again but proceed as quickly as possible through the pairing process to make sure user speed is not the cause of the issue. 3. If the issue persists, reboot the workstation before trying again.
1520003	The request timed out. Either the registration took longer than the allowed duration, or no response was received from the server or domain controller during one of the steps in the pairing process.	1. Make sure the workstation has a reliable network connection then try to register again. 2. If the issue persists, try to register again but proceed as quickly as possible through the pairing process to make sure user speed is not the cause of the issue. 3. If the issue persists, reboot the workstation before trying again.
1520004	The workstation client isn't configured properly. The cause might be an invalid URL, incorrect app ID, or a problem with one of the other installation parameters.	Verify that all the workstation client configuration parameters are set correctly (RP URL, Application ID, Pinning Key hash, and Install Token)
1520005	Failure to deregister a device. This may occur for several reasons, including a delay on the server.	1. Wait 2 minutes and then try to deregister again. This should allow enough time for any pending requests to complete. 2. If the issue persists, try to deregister using the mobile app (long press on the workstation icon, click Computer Details, and delete the connected device).
1520006	The workstation isn't on an authorized network, which prevents the pairing process from generating a certificate with the domain. This issue may also be experienced when proxies are involved in the routing connection.	1. Make sure the workstation is connected to the correct network (office or VPN) then try to register again. 2. If the issue persists, try to register again but proceed as quickly as possible through the pairing process to make sure user speed is not the cause of the issue. 3. If the issue persists, reboot the workstation before trying again.
1520007	Failed to write the certificate to the Security Key.
1521001	There was a problem with the API endpoint protection token exchange request.	Check the HyprOneService log files on the workstation for more information
1521002	The workstation client does not have an API endpoint protection Install Token.	Verify that the Install Token value in the workstation client install parameters is set correctly
1521003	The workstation failed to save an API endpoint protection Exchange Token to replace the Install Token.	Check the HyprOneService log files on the workstation for more information
1521004	The API endpoint protection token exchange request didn't return a valid Exchange Token.	Check the HyprOneService log files on the workstation for more information
1521005	Exception processing the API endpoint protection token exchange response.	Check the HyprOneService log files on the workstation for more information
1521006	The API endpoint protection Exchange Token is invalid.	If the Install Token is still active and valid, the workstation should reacquire an Exchange Token on the next HTTP request.
1521007	Access to the API endpoint protection Exchange Token denied due to a deviceID, rpAppId, or machineId mismatch.	If the Install Token is still active and valid, the workstation should reacquire an Exchange Token on the next HTTP request.
1521008	Invalid or expired API endpoint protection Install Token.	Provide a new Install Token value in the workstation client configuration settings
1521009	Access to the API endpoint protection Install Token denied due to a deviceID, rpAppId, or machineId mismatch.	Provide a new Install Token value in the workstation client configuration settings
1522001	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522002	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522003	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522004	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522005	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522006	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522007	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522008	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522009	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522010	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522011	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522012	This error code is used only for log analytics and isn't displayed in the user interface. The 'message' and 'extendedMessage' event fields will contain information about the specific failure.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522013	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522014	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522015	This error code is used only for log analytics and isn't displayed in the user interface. The 'message' and 'extendedMessage' event fields will contain information about the specific failure.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522016	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522017	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522018	This error code is used only for log analytics and isn't displayed in the user interface.The 'message' and 'extendedMessage' event fields will contain information about the specific failure.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522019	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522020	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522021	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522022	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522023	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522024	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522025	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522026	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522027	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1522028	This error code is used only for log analytics and isn't displayed in the user interface.	The 'message' and 'extendedMessage' event fields will contain information about the specific failure.
1523001	This error code is used with success audit events and is intended for log analytics. It isn't displayed in the HyprUnlock user interface.
1523002	This error code is used with failure audit events and is intended for log analytics. It isn't displayed in the HyprUnlock user interface. This code is used when a more specific error code isn't available (1523003, 1523004, or 1523005).	Consult the 'message' and 'extendedMessage' event fields for information about the specific failure.
1523003	This error code is used with failure audit events and is intended for log analytics. It isn't displayed in the HyprUnlock user interface. This code indicates a failure while collecting HYPR application logs.	Consult the 'message' and 'extendedMessage' event fields for information about the specific failure.
1523004	This error code is used with failure audit events and is intended for log analytics. It isn't displayed in the HyprUnlock user interface. This code indicates a failure while collecting Windows event logs.	Consult the 'message' and 'extendedMessage' event fields for information about the specific failure.
1523005	This error code is used with failure audit events and is intended for log analytics. It isn't displayed in the HyprUnlock user interface. This code indicates a failure while uploading the collected logs to the RP Server.	Consult the 'message' and 'extendedMessage' event fields for information about the specific failure.
1530001	If the "Require User Presence" option is turned on in the Control Center, users must type in their current password when pairing a device to validate that they are the employee who is logged into the workstation. When this is incorrectly entered, for example if a rogue or malicious user tries to register on a colleague's unlocked workstation, the pairing process will not complete.
1530002	An invalid security key PIN was entered while pairing or logging in. In contrast to Mobile App users, security key users are required to enter a PIN to accomplish multifactor authentication.	Use an administrator-provided management PIN or a backup PIN method at the next attempted login session.
1540001	The pairing process was manually canceled. Typically this is a user-chosen action.	If the pairing process was inadvertently canceled, wait 2 minutes and before attempting to pair the device again. This should allow enough time for any pending requests to complete.
1550001	The workstation client is using an invalid Certificate Template name.	Make sure the Certificate Template name in the workstation client configuration settings matches the template that was set up in Active Directory Certificate Services (AD CS).
1550002	The user isn't authorized to enroll a certificate for the certificate template type.	An AD administrator should use the Certification Authority console on the Windows server to verify that the user is included in the "Group or user names" list under Properties>Security for the certificate template.
1550003	The workstation client isn't configured properly. This is typically not a production issue and is usually only experienced during sandbox or deployment testing by internal or pilot users. This can be caused by Active Directory Certificate Service not working properly.	1. Check that the user is on a secure network (office or VPN) try again. This will ensure the user is ready to begin pairing. 2. If the issue persists - guide the user to reboot the workstation before trying again. 3. If the issue persists - an admin may analyze HYPROneService log for more information and ensure that certificate for this user can be issued from the Certificate Authority.
1550005	The workstation client isn't configured properly. This is typically not a production issue and is usually only experienced during sandbox or deployment testing by internal or pilot users. This can be caused by the value of the public key pinning having been set to an invalid entry.	1. An admin may validate that the correct value is set for a user or whether a new value needs to be set. In the event that a new value in set, it is recommended to restart the HYPR service or reboot the machine following the change prior to trying to pair again. Once ready to pair, Check that the user is on a secure network (office or VPN) try again. This will ensure the user is ready to begin pairing. 2. If the issue persists - an admin may analyze HYPROneService log for more information and ensure that certificate for this user can be issued from the Certificate Authority.
1550006	This error indicates that the workstation user may not be configured properly. This is typically not a production issue and may be experienced during sandbox or deployment testing by internal or pilot users. This can be caused by the registry values having been set to an invalid entry or having experienced an issue during installation or upgrade.	1. An admin may validate that the correct values reside in the user's registry editor is set for a user or whether a new value needs to be set. In the event that a new value in set, it is recommended to restart the HYPR service or reboot the machine following the change prior to trying to pair again. Once ready to pair, Check that the user is on a secure network (office or VPN) try again. This will ensure the user is ready to begin pairing. 2. If the issue persists - an admin may analyze HYPROneService log for more information and ensure that certificate for this user can be issued from the Certificate Authority.
1550007	Indicates an unknown event. Generally a user may retry the pairing or authentication and proceed successfully but may need further troubleshooting in the case where this issue is caused by a current or change in the enterprise environment. This is typically not a production issue and may be experienced during sandbox or deployment testing by internal or pilot users.	1. Check that the user is on a secure network (office or VPN) before pairing. This will ensure the user is ready to begin pairing. 2. If the issue persists - an admin may analyze HYPROneService log for more information and ensure that certificate for this user can be issued from the Certificate Authority.
1550008	The workstation client does not detect an internet connection.	1. Check that the user is on a secure network (office or VPN) before pairing. This will ensure the user is ready to begin pairing. 2. Validate that the user can open a webpage that is not cached and will successfully load on their workstation. Then have the user try to pair with HYPR. 3. If the issue persists - restart the HYPR service from services.msc and try to pair again. 4. If the issue persists - an admin may analyze HYPROneService log for more information and ensure that certificate for this user can be issued from the Certificate Authority.
1550009	The workstation client isn't configured properly. This is typically not a production issue and is usually only experienced during sandbox or deployment testing by internal or pilot users. This can be caused by the Control Center settings being in conflict with the type of end user seeking to pair and use the product.	An admin may need to validate on the Control Center that workstation login is enabled. If it is not enabled, it is likely that a domain user is attempting to enroll and that functionality is not supported when the toggle is disabled. Once this is updated, the end user should be able to seamlessly pair with success.
1550010	The user is trying to enroll a security key using a local user account.	At this time, only domain-joined user accounts are supported for certificate based security key login. Local user account enrollment for security keys are not currently supported without the use of a mobile app.
1570001	The workstation client does not detect an internet connection.	1. Check that the user is on a secure network (office or VPN) before pairing. This will ensure the user is ready to begin pairing. 2. Validate that the user can open a webpage that is not cached and will successfully load on their workstation. Then have the user try to pair with HYPR. 3. If the issue persists - restart the HYPR service from services.msc and try to pair again. 4. If the issue persists - an admin may analyze HYPROneService log for more information and escalate as needed.
1570002	The workstation client experienced an issue with the network.	1. Check that the user is on a secure network (office or VPN) before pairing. This will ensure the user is ready to begin pairing. 2. Validate that the user can open a webpage that is not cached and will successfully load on their workstation. Then have the user try to pair with HYPR. 3. If the issue persists - restart the HYPR service from services.msc and try to pair again. 4. If the issue persists - an admin may analyze HYPROneService log for more information and escalate as needed.
1570003	The workstation client experienced an unrecoverable error.	1. Restart the HYPR service from services.msc and try to pair again. If the user cannot restart the HYPR service, ask the user to reboot their workstation. 2. If the issue persists - an admin may analyze HYPROneService log for more information and escalate as needed.
1570004	Switched from WebSocket to REST API polling.	The workstation encountered network errors when using a WebSocket, so it switched to REST API polling.
1570005	Switched back to WebSocket from REST API polling.	The workstation switched back to using a WebSocket.
1580001	Failed to write the certificate to the Security Key.
1590001	The Control Center API version is less than 4 or not defined and a QR code cannot be generated.	Validate the Server version and update if necessary.
1590002	The Control Center failed to generate a QR code.	Check the Control Center Audit Trail or logs.
1590003	The Control Center believes the workstation client doesn't support QR code functionality	Validate the workstation client version and update if necessary.
1590004	A problem occurred during QR code request and response processing.	Analyze the HyprOneService logs to see if there's a Control Center issue.

(MacOS) WorkforceAccess v6.2.0+

Error Code	Cause	Recommended Resolution
1410001	This error indicates that the workstation client experienced a general error.	When encountering this error, you will often be presented information for troubleshooting inline with the error. Generally retrying the pairing process will resolve itself. If this does not work, ask the user to reboot their workstation.
1410002	This error indicates that the install token specified at installation time is not valid for this workstation.	1. Check that the token has been inserted correctly and hasn't been revoked. 2. If the error persists, obtain a new token from your system administrator and retry.
1420001	This error indicates that the workstation client experienced a network error and a new attempt has been started.	1. Wait 2 minutes and then proceed to pair once again. This may allow enough time for pending requests to complete. 2. If the issue persists - reboot the computer and try to pair. This may ensure the computer did not reach an error state.
1420002	This error indicates that the workstation client experienced a network error during new device pairing.	1. Wait 2 minutes and then proceed to pair once again. This may allow enough time for any pending request or network instability to resolve. 2. If the issue persists - reboot the computer and try to pair. This may ensure the computer did not reach an error state.
1420003	This error indicates that the request has timed out. This may be the result of a registration taking longer than the allowed duration, or the failure to receive a response from the server during a step in the pairing process.	1. Wait 2 minutes and then proceed to pair once again. This may allow enough time for pending requests to complete. 2. If the issue persists - reboot the computer and try to pair. This may ensure the computer did not reach an error state.
1420004	This error indicates that device pairing failed. This may happen for a number of reasons with the most common cause due to instability in the network connection at a critical step in the process.	1. Wait 2 minutes and then proceed to pair once again. This may allow enough time for pending requests to complete. 2. If the issue persists - reboot the computer and try to pair. This may ensure the computer did not reach an error state.
1420005	This error indicates that device unpairing failed. This may happen for a number of reasons with the most common cause due to instability in the network connection at a critical step in the process.	1. Wait 2 minutes and then proceed to unpair once again. This may allow enough time for pending requests to complete. 2. If the issue persists - reboot the computer and try to unpair. This may ensure the computer did not reach an error state.
1430001	This error indicates that the user was unable to authenticate during the pairing process. Users are asked to enter in their password one last time during pairing to ensure that the person pairing is the individual who logged into the workstation.	1. Wait 2 minutes and then proceed to pair once again. During the authentication step, enter your credential slowly and carefully. 2. If the issue persists - reboot the computer and try to pair. This may ensure the computer did not reach an error state.
1430002	This error indicates that device unpairing failed. This may happen for a number of reasons with the most common cause due to instability in the network connection at a critical step in the process.	1. Wait 2 minutes and then proceed to unpair once again. This may allow enough time for pending requests to complete. 2. If the issue persists - reboot the computer and try to unpair. This may ensure the computer did not reach an error state.
1440001	This error indicates that the user canceled the pairing process when asked to confirm their authorization with their current password.	Wait 2 minutes and then proceed to pair once again. This may allow enough time for pending requests to complete. During the step where a prompt appears, do not dismiss it. Enter your credential to complete pairing.
1450001	This error indicates that the workstation client experienced an error while unlocking the user.	Wait 2 minutes and then proceed to authenticate again. If this does not resolve the issue, try a reboot and see if the issue persists.
1460001	An attempt to login on a web site using the same session used on the workstation (Desktop SSO) failed	1. Ensure that you authenticated on the workstation using HYPR. 2. If the error persists, contact support.
1460002	Desktop SSO isn't turned on for this HYPR server.
1470001	This error indicates that the workstation client experienced an issue with the network.	1. Make sure that Server URL is reachable from the web browser on the same computer. You can try to login to your Control Center 2. If the issue persists - an admin may analyze HYPROneService log for more information and escalate as needed.
1470002	This error indicates that the workstation client experienced an unrecoverable error.	If the issue persists - an admin may analyze HYPROneService log for more information and escalate as needed.
1420006	This error indicates that the certificate to be associated with the user could not be generated or installed in the system. This may happen for a number of reasons, including instability in the network connection with the domain controller.	1. Wait 2 minutes and then proceed to pair once again. This may allow enough time for any pending request or network instability to resolve. 2. If the issue persists - reboot the computer and try to pair. This may ensure the computer did not reach an error state.
1420007	This error indicates that the macOS LDAP repository didn't have an entry for the current user's Certification Authority.	1. Using Directory Utility, check that the LDAP configuration has an entry in the CertificateAuthorities section of the node "/Active Directory/DOMAIN/All Domains" 2. If the issue persists, try re-joining the domain
1420008	This error indicates that the Kerberos username isn't in the format user@fully.qualified.domain.name.	1. Check that the Kerberos name of the user (e.g. by running klist) is in the form user@domain.address 2. If the issue persists, try re-joining the domain
1420009	This error indicates a problem trying to contact the Certification Authority server.	1. Check the network connectivity with the server hosting the domain controller 2. If the issue persists - an admin may analyze HyprUnlock log for more information to troubleshoot the network configuration
1420010	This error indicates an authentication problem trying to contact the Certification Authority server.	1. Check the network connectivity with the server hosting the domain controller 2. If the issue persists - an admin may analyze HyprUnlock log for more information to troubleshoot the network configuration
1420011	This error indicates that the certificate template specified in the configuration file is not valid.	1. Check that the CertificateTemplate setting in the HYPR WFA application references a certificate template that the domain controller has published, and that is readable by the user 2. If the issue persists - an admin may analyze HyprUnlock log for more information to troubleshoot the network configuration
1420012	This error indicates that the Certification Authority server could not complete the operation.	1. Check the logs in the domain controller; if the certificate has been issued but it's waiting for approval, ensure the configuration is changed so that the certificates are immediately issued when requested 2. Perform the necessary changes to the server configuration
1420013	This error indicates that the clock of the computer is not synchronized with the clock of the Certification Authority server.	Verify the date and time settings on the domain controller and adjust the clock on the client computer so that it is aligned with it, then retry the operation
1420014	This error indicates that the certificate issued by the Certification Authority could not be imported locally.	Verify that the certificate template defined on the domain controller is using the RSA cipher with 2048 bits
1420015	This error indicates that the Kerberos ticket of the user has expired	1. Renew the ticket by using the kinit utility 2. Retry the operation

(Server) HYPR Server v6.2.0+

Please note that these errors could be displayed in the mobile application as well. It indicates that the root cause of the problem is the server related error.

Error Code	Cause	Recommended Resolution
1201001	Usually the result of the server under load/contention. The authorization request has been interrupted for the ClientRegistrationComplete request.	1. Check the logs for any indications of server failures. 2. The user can retry after a minute.
1201002	The user already has a pending registration request.	Device pairing may still be in progress. Try again in a couple of minutes, or contact support if the issue persists.
1201003	This error indicates that the push provider is not configured for this application.	Configure a Push Provider in the Control Center.
1201004	The user has a pending request with the same ID.	Wait for session to timeout over a minute or so. Re-try: a Registration may still be in progress. Try again in a couple of minutes, or contact support if the issue persists.
1201005	The session provided is not valid.	Wait a minute and try again, or contact support if the issue persists.
1201006	The client or device software version is incompatible with the server.	Please contact support to confirm that you have the correct software version.
1201007	The registration request is invalid.	Try again after a minute or contact support if the issue persists.
1201008	This error indicates that the client cancelled registration and the current operation cannot proceed.	Wait one minute and try again.
1201009	An authentication or registration attempt already exists.	Please wait a minute and try again. If the issue continues, check the audit log within the Control Center.
1201010	This error indicates that an invalid image was uploaded.	The max file size is 256kb. Please try again with a smaller image.
1201011	The session is not valid for this request because it has timed out. It took too long to complete the action.	The user should restart the app and try to authenticate again.
1201012	The current machine does not exist in the user's session.	Wait one minute for the session to expire, and then try again.
1201013	The request is invalid for the user's session.	Wait one minute for the session to expire, and then try again.
1201014	The user's session cannot be found.	Wait one minute for the session to expire, and then try again.
1201015	This error indicates that there was a problem registering the user for push notifications.	The administrator should check that the API token is valid in their push notification settings.
1201016	The user's session cannot be found.	Wait one minute for the session to expire, and then try again.
1201017	This indicates that there was an internal error creating an SSL client.	Wait one minute and try again. If the issue persists, contact HYPR support.
1201018	Registration failed due to a timeout.	The user can wait a minute and try again.
1201019	There was an issue communicating with the client.	Wait one minute and try again.
1201020	The sessionId provided in the request is invalid.	Wait one minute for the session to expire, and then try again.
1201021	There was a problem updating the status for the machine.	Check that the machine is paired and try again.
1201022	The authentication failed due to the presence of another pending authentication request.	Wait for a minute and try again.
1201023	The operation failed due to invalid request parameters.	Wait for a minute and try again. Contact support if the issue persists.
1201026	An authentication or registration attempt already exists.	Please wait a minute and try again. If the issue continues, check the audit log within the Control Center.
1201027	There's a pending unpairing request for this device.	Ensure that another de registration attempt is not in progress. Wait for a minute and re-try.
1201029	Invalid Workstation Configuration.	Verify that the Workstation settings for this application are correct.
1201030	Issue occurred with Workstation Lock.	Wait for a minute and try again. Contact support if the issue persists.
1201031	Registration canceled by client setup.	Wait one minute and try again.
1201032	The machined display name for the provided rpAppId is not found.	Verify that the appId is correct and that it currently exists and try again.
1201033	Invalid username provided.	Verify that the username is correct and that it currently exists and try again.
1201034	There was a problem deleting the user.	Wait for a minute and try again. Contact support if the issue persists.
1201035	The machined display name for the provided rpAppId is not found.	Verify that the appId is correct and that it currently exists and try again.
1201036	The display name for this machine could not be found.	Verify that the display name is correct and that it currently exists and try again.
1201037	There was an issue with Workstation Web Login.	Wait for a minute and try again. Contact support if the issue persists.
1201038	The information collected during the registration process cannot be saved.	Wait for a minute and try again. Contact support if the issue persists.
1201039	During the registration process, a caller sent a request that is incompatible with the current state of the registration.	Wait one minute for the session to expire, and then try again.
1201040	There was a problem retrieving FIDO2 OOB Request.	Wait one minute for the session to expire, and then try again.
1201041	Cannot find a feature with the given name.	Verify that the flag name is correct and try again.
1201042	This feature flag is deprecated.	Cannot update a flag that is deprecated. Vertify the flag name is correct.
1201043	Cannot find a magic link entry for the token given.	Verify that the token is correct and try again.
1201044	Magic link is not valid for the token given.	Verify that the token is correct and try again.
1201045	This feature is not currently enabled.	Please enable this feature flag and try again.
1201046	Endpoint API token invalid or expired.	Verify that the token is correct and try again.
1201047	No registration record for this device and rpApplication.	Verify that the token is correct and try again.
1201048	Token not found.	Verify that the token is correct and try again.
1201049	The SSO challenge is not found in the cache.	Try again. Contact HYPR support if the issue persists.
1201050	Signature validation failed.	Try again. Contact HYPR support if the issue persists.
1201051	Public key not found in certificate.	Try again. Contact HYPR support if the issue persists.
1201052	The deviceID, rpAppId, or namedUser is null.	Try again. Contact HYPR support if the issue persists.
1201053	Reseting magic link, as it was clicked and no devices were registered.
1201054	Error locating the original request to enroll certificate for this Workstation
1201055	Failed to submit certificate enrollment request for the Workstation
1201056	Failed to submit certificate enrollment request for the Workstation
1202001	This error indicates a generic server issue.	The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR support.
1202002	The user does not have any registered devices for the rpAppId.	The user should register a device under the requested application.
1202003	The request provided invalid data.	Try again. Contact HYPR support if the issue persists.
1202004	The provided access token is invalid.	Check the access token supplied in the API request. Re-issue a new access token if needed.
1202005	This error indicates that the current license is invalid.	The administrator should check that the license server is reachable and that a valid license has been applied.
1202006	Could not find corresponding pin request from client.	Try again. Contact HYPR support if the issue persists.
1202007	This indicates that an internal service was not reachable.	The administrator should check that all services are available and running.
1202008	This indicates that the license server is not reachable.	The administrator should check that the license server is available and running.
1202009	An invalid application was used.	Check that you have created and set up the application in the Control Center.
1202010	The FIDO operation failed due to invalid request data.	Try again. Contact support if the issue persists.
1202011	The workstation session was not found.	Wait for session to timeout over a minute or so. Re-try
1202012	There was an issue with the websocket connection between the server and workstation.	Use Offline Mode or restart the computer and try again.
1202013	Authorization between the device and workstation failed.	Check that the workstation can reach the Active Directory server, and that the workstation HYPR service is running. Otherwise restart the computer, or use Offline Mode.
1202014	The Control Center failed to reach the UAF server.	Check that the UAF server is running and reachable.
1202015	This error indicates an issue with extensions.	Try again or contact support if the issue persists.
1202016	The workstation does not appear to be registered.	Try again or contact support if the issue persists.
1202017	This error indicates a problem with the SSL certificate.	Ensure that the certificate is in the correct format and try again.
1202018	This error indicates an issue creating a session.	Code problem. Admin to check logs for session creation problem.
1202019	Ensure that the Action ID (Authentication Policy) is setup in Control Center for the Application. Action ID does not match Client Action ID.	Admin to check CC for policy setup.
1202020	The application setup is incomplete or incorrect.	Please ensure that the action ID is configured for RPAppId in the Control Center.
10202021	Invalid data request object was received.	Please ensure configurations are valid and try again.
1202022	Could not find the device requested.	Please make sure your device has been paired with the computer.
1202023	There was a problem sending push notifications to the user.	Please make your device is paired, and push notifications are enabled.
1202024	There was an issue finding the user for the requested application.	Please ensure your device is registered to login with this website.
1202025	The operation on the workstation has timed out.	Wait one minute and try again.
1202026	There was an issue with push provider configuration.	Please make sure push notifications are enabled, and your device has been paired with the device manager.
1202027	There was an issue with push provider configuration. Either push is disabled or the url is null.	Check Control Center logs and contact HYPR support for assistance.
1202028	There was an issue with the challenge used in the FIDO operation.	Wait a minute and try again, check the audit log within the Control Center.
1202029	There was an error in the adapter processing. The adapter URL is not correct.	Admin to ensure that the adapter url is valid and reachable from the server.
1202030	There was an error in the adapter processing. This was the resulting response bean from the adapter.	Admin to check server logs for extension problems.
1202031	There is an issue with the extension JAR package.	Please ensure the identity provider extension follows the rules, and try again.
1202032	Failed to stop or unload the extension.	Please ensure the identity provider extension follows the rules, and try again.
1202033	Failed to load extensions. Path:	Admin can look at server logs for failure details. Usually, it's filesystem permissions issue.
1202034	There was a problem with your identity provider extensions.	Admin to check server logs for the specific extension problem. A run time exception for a 3rd party product is not known to the server.
1202035	Failed to initialize server cache.	Server is not able to load applications from server and/or cache them. Check server logs for root cause.
1202036	Mobile device record not found on the server.	Might indicate a registration problem or perhaps the mobile device has been unpaired by the user.
1202037	HMAC of the msg payload is invalid.	In some APIs the device supplies an hmac of the msg. This allows us to confirm the integrity of the msg. Try re-registering the mobile device.
1202038	Device key in the request is invalid.	Registration data could be corrupt. RP app or the server might not be the one we registered with.
1202039	When revealing recovery pins, no existing device registrations found. The search was by machineId, rpAppId, deviceId and machineUser.	Do a registration if it is a new device or an authentication other wise. Make sure recovery pins are enabled in the control center.
1202040	MachineName not found. No matching MachineId found for machineName.	For retrieve recovery pins API, the machineName is the diplayed name. It is used to find the machineId to query the existing device registrations. Solution is to provide an existing machineName.
1202041	To validate the recovery pins auth, a key agreement handshake component was missing.	Restart registration or authentication. As last resort Admin can look at the registration table in the db.
1202042	Validation of publicKeyAgreementAuth or recoveryPinsAuth failed.	There is a mismatch on the keys used to sign the uath. Will likely be a legit invalid case and someone is trying to send the wrong keys.
1202043	Invalid recovery pins, due to invalid recovery pins auth.	Do a registration or authentication with a new device.
1202044	Unable to lookup null/empty sessionId.	Wait a minute and try again, check the audit log within the Control Center.
1202045	Push msg being requested is not available.	Device is requesting a Firebase msg from the server via poll. However the msg is not available. This may happen when the msg is expired or the HMAC is incorrect.
1202046	Invite to onboarding user was not able to be sent.	Wait a minute and try again, check the audit log within the Control Center.
1202047	Onboarding was not able to communicate with the SSO Provider.	Wait a minute and try again, check the audit log within the Control Center.
1202048	User may already exist.	Try another username.
1202049	SSO User does not exist.	Try another username.
1202050	Onboarding tenant ID not found.	Try a different tenant id.
1202051	Onboarding Service unavailable.	Onboarding Service is only available on HYPR Cloud.
1202052	User already invited.	The username for this RP App has already been invited and a magic link has already been generated for them. Try another username or use Resend Invitation to send a new invitation to this user.
1202053	QR Authentication is disabled.	Verify that QR Authentication is set to enabled and try again.
1202054	Invalid server configuration.	Please check config on the Control center UI.
1202055	Username alias that was entered already exists for a user.	Please choose a different alias and try again.
1202056	Keycloak Realm creation failed.	Please retry the integration.
1202057	Keycloak Realm Token failed to be retrieved.	Please retry the integration.
1202058	Failed to retrieve Keycloak SAML metadata.	Please retry the integration.
1202059	Failed to CREATE Auth Flow.	Please retry the integration.
1202060	Failed to ADD Auth Flow to Realm.	Please retry the integration.
1202061	Failed to GET Auth flow.	Please retry the integration.
1202062	Failed to create client scope.	Please retry the integration.
1202063	Keycloak failed to create OIDC client.	Please retry the integration.
1202064	Keycloak failed to create SAML client.	Please retry the integration.
1202065	Failed to get keycloak execution flow.	Please retry the integration.
1202066	Failed to configure Keycloak Authenticator.	Please retry the integration.
1202067	Failed to enable Keycloak Authenticator.	Please retry the integration.
1202068	Failed to get Keycloak Secret.	Please retry the integration.
1202069	Failed to delete keycloak realm.	Please retry the integration.
1202070	Failed to create user in realm.	Please retry the integration.
1202071	Failed to get a user from realm.	Please retry the integration.
1202072	Failed to delete a user from realm.	Please retry the integration.
1202300	Failed to configure CC Extension.	Please retry the integration.
1202301	Failed to Configure CC Extension for Azure.	Please retry the integration.
1202302	Failed to get CC CSRF Token for integration operations.	Please retry the integration.
1202303	Failed to generate API Tokens for integration operations.	Please retry the integration.
1202500	Failed complete AzureAPI call.	Please retry the integration.
1202501	This indicates that the license validation has failed.	The administrator should check that the correct license has been provided.
1203001	Failed to execute FIDO2 request.	Wait a minute and try again, check the audit log within the Control Center.
1203002	Could not validate extension response.	Wait a minute and try again, check the audit log within the Control Center.
1203003	FIDO2 settings are null.	Please make sure FIDO2 settings are configured.
1203004	FIDO2 settings model is null.	Please make sure the settings model is populated and try again.
1203005	There is a problem with the METADATA.	Wait a minute and try again, check the audit log within the Control Center.
1203006	The FIDO2 server is unreachable.	Check Control Center logs and contact HYPR support for assistance.
1203007	FIDO2 settings are not currently enabled.	Enable FIDO2 and try again.
1203034	There was a problem with your identity provider extensions.	Admin to check server logs for the specific extension problem. A run time exception for a 3rd party product is not known to the server.

(Android) HYPR App & SDK 6.2.0+

Error Code	Cause	Recommended Resolution
11100	This error indicates the user has entered in an incorrect 'user presence' check when prompted for their workstation password. During the pairing process, an enterprise may require the user to type in their current password one final time to validate that they are the professional who has logged into the workstation. When this is incorrectly entered, such as in the case where a rogue or malicious user tries to register on a colleague's unlocked workstation, the pairing process will not complete.	1. Check that the user is on a secure network (office or VPN) try again. This will ensure the user is ready to begin pairing. 2. If the issue persists - Try to register again but proceed quickly through the pairing process. This will ensure that end user speed is not the cause of the issue. 3. If the issue persists - Guide the user to reboot workstation before trying again.
111010	Authenticator does not support the attestation type. This occurs when a policy is set to use a Full Basic Authenticator ADP SDK, but the developer used a Surrogate Authenticator Prefs SDK instead.	Modify your policy to use the correct AAIDs.
112001	ASM Internal Error	Internal SDK error. Check the logs for more details.
112002	ASM Internal Error	Internal SDK error. Check the logs for more details.
112003	ASM Internal Error	Internal SDK error. Check the logs for more details.
112004	ASM Internal Error	Internal SDK error. Check the logs for more details.
112005	ASM Internal Error	Internal SDK error. Check the logs for more details.
112006	ASM Internal Error	Internal SDK error. Check the logs for more details.
112007	ASM Internal Error	Internal SDK error. Check the logs for more details.
112008	ASM Internal Error	Internal SDK error. Check the logs for more details.
112009	ASM Internal Error	Internal SDK error. Check the logs for more details.
112010	ASM Internal Error	Internal SDK error. Check the logs for more details.
112011	ASM Internal Error	Internal SDK error. Check the logs for more details.
112012	ASM Internal Error	Internal SDK error. Check the logs for more details.
112013	ASM Internal Error	Internal SDK error. Check the logs for more details.
112014	ASM Internal Error	Internal SDK error. Check the logs for more details.
112015	ASM Internal Error	Internal SDK error. Check the logs for more details.
112016	ASM Internal Error	Internal SDK error. Check the logs for more details.
112017	ASM Internal Error	Internal SDK error. Check the logs for more details.
112018	ASM Internal Error	Internal SDK error. Check the logs for more details.
112019	ASM Internal Error	Internal SDK error. Check the logs for more details.
112020	ASM Internal Error	Internal SDK error. Check the logs for more details.
112501	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112502	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112503	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112504	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112505	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112506	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112507	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112508	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112509	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112510	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112511	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112512	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112513	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112514	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112515	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112516	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112517	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112518	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112519	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112520	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112521	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112522	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112523	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112524	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112525	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112526	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112527	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112528	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112529	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112530	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112531	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
112532	Authenticator Internal Error	Internal SDK error. Check the logs for more details.
113001	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113002	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113003	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113004	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113005	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113006	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113007	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113008	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113009	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113010	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113011	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113012	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113013	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113014	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113015	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113016	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113017	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113018	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113019	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113020	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113021	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113022	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113023	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113024	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113025	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113026	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113027	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113028	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113029	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113030	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113031	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113040	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113041	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113050	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113051	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113052	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113053	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113054	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113055	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113056	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113057	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113058	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113059	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113060	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113061	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113062	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113063	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113064	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113065	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113066	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113067	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113068	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113069	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113070	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113071	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113072	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113073	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113074	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113075	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113080	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113081	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113082	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113083	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113084	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113085	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113086	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113087	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113088	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113089	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113090	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113091	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113092	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113093	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113094	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113095	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113096	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
113097	Fido Client Internal Error	Internal SDK error. Check the logs for more details.
114010	Any generic failure that is not caused by the user but rather the underlying framework. Example: null pointer exceptions, invalid states, operating system errors, invalid develop implementations of interfaces, etc.	Check the logs for more details.
114011	The FacetId generated by the top-level application is not present on the Fido Server.	The FacetId needs to be added to the Fido Server FacetId list.
114012	There was no valid authenticator on the device that matched the policy from the server.	Discovery Failed due to no Authenticator matching the policy. Check your policy that is being used for valid authenticators.
114013	The negotiated server API version is too low for the attempted operation.	Upgrade the server to a version that supports the operation.
114020	The authenticator hardware is not supported on the device.	Authenticator Hardware Not Supported.
114030	The attempted authenticator during an authentication is not registered.	Register the authenticator before trying to authenticate with it.
114040	There is a list of transactions specified in the JSON, however, there is no transaction with the type "text/plain".	Correct the JSON being sent in the push notification.
114050	Permission was not given to use the camera for a barcode scan.	Give permission to the application to use the camera to scan the barcode.
114060	Server sent back an error.	Check server logs for more detail.
114070	Invalid SSL credentials were used.	Make sure that your SSL credentials are correct.
114071	Malformed Server URL was received or set in the application.	Check the URLs being set in the application or in the barcode.
114080	No internet connection.	Operation failed. Seems like you have no internet connection. Make sure you are connected to the internet and try again.
114090	This error usually happens when the HYPR App was backgrounded during the authentication process.	The user should try to authenticate again and ensure that the app stays in the foreground during the operation.
114100	Barcode scanner failed to start.	Internal SDK error. Check the logs for more details.
114101	Barcode scanner received a null camera exception.	Internal SDK error. Check the logs for more details.
114102	Barcode scanner received an access error.	Internal SDK error. Check the logs for more details.
114103	Barcode scanner preview exception.	Internal SDK error. Check the logs for more details.
114104	No barcode captured.	Internal SDK error. Check the logs for more details.
114105	Barcode JSON exception.	Internal SDK error. Check the logs for more details.
114110	Machine null during push notification received.	Internal SDK error. Check the logs for more details.
114120	Relying Party Adapter response not valid.	Internal SDK error. Check the logs for more details.
114121	Relying Party Adapter response database error.	Internal SDK error. Check the logs for more details.
114122	Relying Party Adapter workstation unlock user logged out.	Internal SDK error. Check the logs for more details.
114123	Relying Party Adapter workstation unlock user already logged in.	Internal SDK error. Check the logs for more details.
114124	Relying Party Adapter workstation unlock authentication timed out.	Internal SDK error. Check the logs for more details.
114125	Relying Party Adapter workstation unlock rejected by workstation.	Internal SDK error. Check the logs for more details.
114126	Relying Party Adapter workstation unlock complete rejected by workstation.	Internal SDK error. Check the logs for more details.
114130	Relying Party Adapter workstation lock failed, workstation unreachable.	Check if the workstation has internet access.
114140	Fido Payload Adapter JSON exception.	Internal SDK error. Check the logs for more details.
114150	Fido Client Adapter invalid activity action.	Internal SDK error. Check the logs for more details.
114160	Fido Client Manager JSON exception.	Internal SDK error. Check the logs for more details.
114161	Fido Client Manager could not find Fido Client Activity.	Internal SDK error. Check the logs for more details.
114162	Fido Client Manager no activity status result received.	Internal SDK error. Check the logs for more details.
114163	Fido Client Manager invalid activity result received.	Internal SDK error. Check the logs for more details.
114164	Fido Client Manager activity data result null.	Internal SDK error. Check the logs for more details.
114165	Fido Client Manager callback null.	Internal SDK error. Check the logs for more details.
114166	Fido Client Manager no discovery data received.	Internal SDK error. Check the logs for more details.
114167	Fido Client Manager invalid UAF intent type.	Internal SDK error. Check the logs for more details.
114168	Fido Client Manager intent type missing.	Internal SDK error. Check the logs for more details.
114169	Fido Client Manager missing error code.	Internal SDK error. Check the logs for more details.
114170	Fido Client Manager invalid error code.	Internal SDK error. Check the logs for more details.
114180	Deregister Activity not receive lower level error status code.	Internal SDK error. Check the logs for more details.
114181	Deregister Activity AAIDs JSON exception.	Internal SDK error. Check the logs for more details.
114182	Deregister Activity opdata missing.	Internal SDK error. Check the logs for more details.
114183	Deregister Activity opdata null.	Internal SDK error. Check the logs for more details.
114184	Deregister Activity activity resume fail.	Internal SDK error. Check the logs for more details.
114185	Deregister Activity activity result request code invalid.	Internal SDK error. Check the logs for more details.
114186	Deregister Activity error result no status.	Internal SDK error. Check the logs for more details.
114187	Deregister Activity intent op null.	Internal SDK error. Check the logs for more details.
114188	Deregister Activity intent msg extra null.	Internal SDK error. Check the logs for more details.
114189	Deregister Activity intent uaf msg null.	Internal SDK error. Check the logs for more details.
114190	Deregister Activity fidointent type invalid.	Internal SDK error. Check the logs for more details.
114191	Deregister Activity reg callback invalid method.	Internal SDK error. Check the logs for more details.
114192	Deregister Activity dereg callback invalid method.	Internal SDK error. Check the logs for more details.
114200	QR Code parsing error.	Internal SDK error. Check the logs for more details.
114210	Machine progress exception.	Internal SDK error. Check the logs for more details.
114211	Machine progress device setup exception.	Internal SDK error. Check the logs for more details.
114212	Machine progress device setup callback success exception.	Internal SDK error. Check the logs for more details.
114213	Machine progress device setup callback fail exception.	Internal SDK error. Check the logs for more details.
114214	Machine progress get fido registrations exception.	Internal SDK error. Check the logs for more details.
114215	Machine progress add invalid OOB entry type.	Internal SDK error. Check the logs for more details.
114216	Machine progress device setup success machine null.	Internal SDK error. Check the logs for more details.
114217	Machine progress add post fido exception.	Internal SDK error. Check the logs for more details.
114220	Machine device setup exception.	Internal SDK error. Check the logs for more details.
114230	Machine delete exception.	Internal SDK error. Check the logs for more details.
114231	Machine delete empty machine id.	Internal SDK error. Check the logs for more details.
114240	Machine unlock exception.	Internal SDK error. Check the logs for more details.
114241	Machine unlock invalid qr code.	Internal SDK error. Check the logs for more details.
114250	Machine offline unlock exception.	Internal SDK error. Check the logs for more details.
114290	Machine operation invalid server response instance	Internal SDK error. Check the logs for more details.
114291	Machine operation invalid server confirmation response	Internal SDK error. Check the logs for more details.
114292	Machine operation invalid fido complete response	Internal SDK error. Check the logs for more details.
114300	Machine operation init null.	Internal SDK error. Check the logs for more details.
114301	Machine operation audit event size 0.	Internal SDK error. Check the logs for more details.
114302	Machine operation not supported in API version, too low.	Internal SDK error. Check the logs for more details.
114303	Machine operation init machine null.	Internal SDK error. Check the logs for more details.
114304	Machine operation exchange token info empty.	Internal SDK error. Check the logs for more details.
114305	Machine operation poll method not overridden	Internal SDK error. Check the logs for more details.
114306	Machine operation patch method not overridden	Internal SDK error. Check the logs for more details.
114307	Machine operation json exception	Internal SDK error. Check the logs for more details.
114308	Machine operation fido data null	Internal SDK error. Check the logs for more details.
114310	Machine operation authentication request username empty.	Internal SDK error. Check the logs for more details.
114311	getInitialRequest rpAppType is WEB and machine is workstation but feature flag is off for WINDOWS_WEB_ENROLLMENT	Enable the WINDOWS_WEB_ENROLLMENT feature flag on the server in order to use a workstation that was registered under a WEB RP App type.
114320	Machine operation deregistration dereg aaid keys empty.	Internal SDK error. Check the logs for more details.
114140	Machine operation log message empty.	Internal SDK error. Check the logs for more details.
114350	Machine operation device setup pin empty.	Internal SDK error. Check the logs for more details.
114351	Machine operation device setup callback response invalid.	Internal SDK error. Check the logs for more details.
114360	Machine operation device registration request empty parameter.	Internal SDK error. Check the logs for more details.
114361	Machine operation device registration request invalid.	Internal SDK error. Check the logs for more details.
114362	Machine operation device registration callback response invalid.	Internal SDK error. Check the logs for more details.
114363	Machine operation device registration callback invalid offline payload.	Internal SDK error. Check the logs for more details.
114370	Machine operation device setup invalid RP type.	Internal SDK error. Check the logs for more details.
114371	Machine operation device setup callback response invalid.	Internal SDK error. Check the logs for more details.
114380	Machine operation website deregistration device ID empty.	Internal SDK error. Check the logs for more details.
114381	Machine operation website deregistration request machines empty.	Internal SDK error. Check the logs for more details.
114382	Machine operation website deregistration request returned machines empty.	Internal SDK error. Check the logs for more details.
114390	Machine operation workstation deregistration device ID empty.	Internal SDK error. Check the logs for more details.
114391	Machine operation workstation deregistration request machines empty.	Internal SDK error. Check the logs for more details.
114392	Machine operation workstation deregistration request returned machines empty.	Internal SDK error. Check the logs for more details.
114400	Machine operation machine status request device ID empty.	Internal SDK error. Check the logs for more details.
114401	Machine operation machine status request RP App ID empty.	Internal SDK error. Check the logs for more details.
114402	Machine operation machine status callback response invalid.	Internal SDK error. Check the logs for more details.
114403	Machine operation machine status callback App Profile empty.	Internal SDK error. Check the logs for more details.
114410	Machine operation workstation unlock init invalid state.	Internal SDK error. Check the logs for more details.
114411	Machine operation workstation unlock cancel request session ID empty.	Internal SDK error. Check the logs for more details.
114420	Machine operation workstation unlock complete machine empty.	Internal SDK error. Check the logs for more details.
114421	Machine operation workstation unlock complete session ID empty.	Internal SDK error. Check the logs for more details.
114422	Machine operation workstation unlock complete invalid HMAC.	Internal SDK error. Check the logs for more details.
114423	Machine operation workstation unlock complete login cert empty.	Internal SDK error. Check the logs for more details.
114424	Machine operation workstation unlock complete request parameter empty.	Internal SDK error. Check the logs for more details.
114425	Machine operation workstation unlock complete callback invalid.	Internal SDK error. Check the logs for more details.
114426	The mobile app has received an invalid Offline PINs payload from the server.	1. The user should restart the app and try again. 2. If it didn't resolve the issue, the user should unpair the computer and pair it again to solve this.
114427	Machine operation workstation unlock complete callback machine empty.	Internal SDK error. Check the logs for more details.
114430	Machine operation workstation unlock session ID empty.	Internal SDK error. Check the logs for more details.
114431	Machine operation workstation unlock callback counter error.	Internal SDK error. Check the logs for more details.
114432	Machine operation workstation unlock callback offline exception.	Internal SDK error. Check the logs for more details.
114433	Machine operation workstation unlock callback machine empty.	Internal SDK error. Check the logs for more details.
114434	Machine operation workstation unlock callback response invalid.	Internal SDK error. Check the logs for more details.
114440	Machine operation magic link callback response invalid.	Internal SDK error. Check the logs for more details.
114450	Machine operation server info callback response invalid.	Internal SDK error. Check the logs for more details.
114460	Machine operation push token request device ID empty.	Internal SDK error. Check the logs for more details.
114461	Machine operation push token request machine ID empty.	Internal SDK error. Check the logs for more details.
114462	Machine operation push token request machine username empty.	Internal SDK error. Check the logs for more details.
114463	Machine operation push token request new token hmac empty.	Internal SDK error. Check the logs for more details.
114464	Machine operation push token request new token value empty.	Internal SDK error. Check the logs for more details.
114470	Machine operation registration cancel request PIN empty.	Internal SDK error. Check the logs for more details.
114480	Machine operation authentication cancel request session ID empty.	Internal SDK error. Check the logs for more details.
114490	Features operation features callback response invalid.	Internal SDK error. Check the logs for more details.
114500	Machine operation lock request session ID empty.	Internal SDK error. Check the logs for more details.
114501	Machine operation lock request RP app ID empty.	Internal SDK error. Check the logs for more details.
114502	Machine operation lock request device ID empty.	Internal SDK error. Check the logs for more details.
114503	Machine operation lock request machine ID empty.	Internal SDK error. Check the logs for more details.
114504	Machine operation lock request machineusername ID empty.	Internal SDK error. Check the logs for more details.
114510	Machine operation pending authentication JSON exception.	Internal SDK error. Check the logs for more details.
114511	Machine operation pending authentication JSON payload invalid.	Internal SDK error. Check the logs for more details.
114512	Machine operation pending authentication RP App ID empty.	Internal SDK error. Check the logs for more details.
114513	Machine operation pending authentication device ID empty.	Internal SDK error. Check the logs for more details.
114514	Machine operation pending authentication machine ID empty.	Internal SDK error. Check the logs for more details.
114515	Machine operation pending authentication machine username empty.	Internal SDK error. Check the logs for more details.
114516	Machine operation pending authentication HMAC empty.	Internal SDK error. Check the logs for more details.
114520	Machine operation exchange token JSON payload invalid.	Internal SDK error. Check the logs for more details.
114521	Machine operation exchange token request fields invalid.	Internal SDK error. Check the logs for more details.
114522	Machine operation exchange token response error.	Internal SDK error. Check the logs for more details.
1110020	The PIN used during headless PIN registration was null.	Make sure that you are using the correct PIN. If the issue persists, please contact your support for more detail.
1110030	The PIN used during headless PIN authentication was null.	Make sure that you are using the correct PIN. If the issue persists, please contact your support for more detail.
1110040	The PIN used during Headless Pin Registration was invalid.	Make sure that you are using the correct PIN. If the issue persists, please contact your support for more detail.
1110050	The PIN used during headless PIN authentication was invalid.	Make sure that you are using the correct PIN. If the issue persists, please contact your support for more detail.
1111040	There were more fingerprint failures after the first lockout, resulting in the fingerprint reader being permanently locked.	Too many failure attempts. Fingerprint reader is locked. Please go to Android Settings and unlock fingerprint.
1111050	Your request to authenticate this device didn't complete in time.	Your request to authenticate this device didn't complete in time. Please try again.
1111060	Not enough storage is available for the operation to proceed.	Please free up disk space and try again.
1112010	Generic face registration failed with an unknown cause.	Please try again. If the issue persists, please contact your support.
1112010	Generic face authentication failed with an unknown cause.	Please try again. If the issue persists, please contact your support.
1112020	The user was trying to authenticate with the Face Authenticator, but the authentication took longer than 30 seconds. This usually happens when someone is trying to authenticate with not registered biometrics or the camera couldn't recognize the user's face.	1. The user should try to authenticate again and ensure that nothing prevents face recognition by the app. 2. The user should restart the device and try again if the steps above didn't help.
1112020	The user was trying to authenticate with the Face Authenticator, but the authentication took longer than 30 seconds. This usually happens when someone is trying to authenticate with not registered biometrics or the camera couldn't recognize the user's face.	1. The user should try to authenticate again and ensure that nothing prevents face recognition by the app. 2. The user should restart the device and try again if the steps above didn't help.
1112030	Face registration via Sensory failed.	Something went wrong with your authentication method. Please try again. If the issue persists, please contact your support.
1112030	Face authentication via Sensory failed.	Something went wrong with your authentication method. Please try again. If the issue persists, please contact your support.
1112060	Physical hardware not available on device.	Camera is currently not available. Please close any application which may have the camera in use.
1112070	This issue indicates that there is not enough storage available on device when attempting to use face recognition.	Not enough storage is available. Please free up memory and try again.
1113010	Generic voice registration failed with an unknown cause.	Something went wrong with your authentication method. Please try again. If the issue persists, please contact your support.
1113010	Generic voice authentication failed with an unknown cause.	Something went wrong with your authentication method. Please try again. If the issue persists, please contact your support.
1113030	Voice registration failed due to Sensory returning this error code.	Something went wrong with your authentication method. Please try again. If the issue persists, please contact your support.
1113030	Voice authentication failed due to Sensory returning this error code.	Something went wrong with your authentication method. Please try again. If the issue persists, please contact your support.
1113040	Voice permissions denied.	This app needs permission to use the microphone. Please enable it in the device settings.
1113050	The user has not registered with voice authentication.	Be sure that the user has registered voice authentication and try again.
1113060	Microphone is currently not available.	Please close any application which may have the microphone in use.
1113070	This error indicates there is not enough storage available on device to complete an operation with the voice authenticator.	Please free up memory and try again.
1114020	Palm recognition failed due to an unknown error.	Something went wrong with your authentication method. Please try again.
1114030	Palm recognition failed due to the palm not being recognized.	Please try again if your palm is registered with this device.
11100	In PIN Authenticator, cancel button or back button pressed.	No resolution is needed as this is normal behavior.
11100	During a fingerprint authentication, the cancel button or back button was pressed.	No resolution is needed as this is normal behavior.
11100	During a face authentication, the cancel button or back button was pressed.	No resolution is needed as this is normal behavior.
11100	During a voice authentication, the cancel button or back button was pressed.	No resolution is needed as this is normal behavior.
114012	Discovery failed due to no authenticator matching the policy.	Be sure that you are using an authentication that matches with the set policy. Please contact your support for more detail.
114020	This error indicates that the authenticator hardware is not supported, which resulted in an invalid application state.	This error is unlikely, but may occur if HYPR is used with a non-HYPR FIDO Client. Please contact your support for more detail.
114030	The authenticator registration does not exist in the ASM database.	Be sure that the authenticator is registered. If the issue persists, please contact your support for more detail.
114050	Camera permissions were denied when attempting to scan a barcode.	This app needs permission to use the camera. Please enable it in the app's settings.
114060	Server error occurred.	Please try again. or contact your support for more detail
114080	No network connection exists.	Make sure you are connected to the internet and try again.
114090	This error occurs if the app was backgrounded at any time during an operation.	Please try again, making sure to not background the app during an operation.
1110010	Authentication PIN incorrect.	Your PIN is incorrect. Please try again.
1110020	Registration Headless PIN null.	A headless PIN is not being sent properly during registration. Please check the implementation.
1110030	Authentication Headless PIN null.	A headless PIN is not being sent properly during authentication. Please check the implementation.
1110040	Registration Headless PIN invalid.	A headless PIN is not being sent properly during registration. Please check the implementation.
1110050	Authentication Headless PIN invalid.	A headless PIN is not being sent properly during registration. Please check the implementation.
1111010	Biometric not recognized.	Biometric not recognized. Please try again.
1111020	No biometrics found on this device.	No biometrics found on this device. You must add one in your phone's settings.
1111030	Too many failure attempts were made with the Biometric Prompt.	Too many failure attempts. Please wait to retry.
1111040	Too many failure attempts were made with the Biometric Prompt and it is permanently locked until reset in the Settings.	Too many failure attempts. Biometric reader is locked. Please go to Android Settings and unlock biometrics.
1111050	The Biometric Prompt authentication took too long.	Your request to authenticate this device didn't complete in time. Please try again.
1111060	The device ran out of storage space.	Not enough storage is available. Please free up memory and try again.
1112010	Sensory Face failed.	Please try again.
1112020	Sensory Face timed out.	Please try again.
1112030	Sensory Face failed with an external error.	Please try again.
1112040	Sensory Face camera was denied when attempting to use face recognition.	This app needs permission to use the camera. Please enable it in the device settings.
1112050	Sensory Face no face registered.	Be sure you are registered for face recognition.
1112060	Sensory Face media was unavailable.	Check to be sure no other application is using the camera.
1112070	Sensory Face the device ran out of storage space.	Not enough storage is available. Please free up memory and try again.
1113010	Sensory Voice failed.	Please try again.
1113020	Sensory Voice registration timed out.	Your request to enroll this device didn't complete in time. Please try again.
1113030	Sensory Voice authentication timed out.	Your request to authenticate didn't complete in time. Please try again.
1113040	Sensory Voice was denied microphone permissions when attempting to use voice recognition.	This app needs permission to use the microphone. Please enable it in the device settings.
1113050	Sensory Voice no voice registered.	Be sure you are registered for voice recognition.
1113060	Sensory Voice media was unavailable.	Check to be sure no other application is using the microphone.
1113070	Sensory Voice the device ran out of storage space.	Not enough storage is available. Please free up memory and try again.
1114010	Palm registration failed due to error.	Something went wrong with your authentication method. Please try again.
1114020	Palm authentication failed due to error.	Something went wrong with your authentication method. Please try again.
1114030	Palm authentication failed due to not recognized.	The palm was not recognized. Please try again.
1114040	Palm permissions denied.	This app needs permission to use the camera. Please enable it in the device settings.
1114050	Your request to enroll/authenticate this device didn't complete in time.	Your request to enroll/authenticate this device didn't complete in time. Please try again.
114111	This authentication request is expired.	User should start a new authentication.
115000	Action could not be started because HYPR is not initialized	Internal SDK error. Check the logs for more details.
115010	Action not valid.	Internal SDK error. Check the logs for more details.
115011	Action null.	Internal SDK error. Check the logs for more details.
115012	Add app profile data empty.	Internal SDK error. Check the logs for more details.
115013	Init OOB device setup already setup.	Internal SDK error. Check the logs for more details.
115014	OOB start screen not overridden.	Internal SDK error. Check the logs for more details.
115015	Pre OOB setup screen not overridden.	Internal SDK error. Check the logs for more details.
115016	Unlock machine does not exist.	Internal SDK error. Check the logs for more details.
115017	Lock machine does not exist.	Internal SDK error. Check the logs for more details.
115018	Push machine does not exist.	Internal SDK error. Check the logs for more details.
115019	Push HMAC invalid.	Internal SDK error. Check the logs for more details.
115020	Pending auth check machine does not exist.	Internal SDK error. Check the logs for more details.
115021	Add app profile rptype invalid.	Internal SDK error. Check the logs for more details.
115022	Add app profile already exists.	Internal SDK error. Check the logs for more details.
115023	Add app profile data invalid.	Internal SDK error. Check the logs for more details.
115100	The device is not running a supported OS version.	User should update to the latest version of Android to continue using the app.
115101	The device is not using a supported version of the HYPR mobile application.	User should update to the latest version of the App.
115102	The device is not running a supported OS version and is not using a supported version of the HYPR mobile app.	1. User should update to the latest version of iOS to continue using the app. 2. User should update to the latest version of the App.
115150	Action data app profile db id not set.	Update to the supported Android OS version and HYPR version.
115151	Action data domain user profile db id invalid.	Update to the supported Android OS version and HYPR version.
115152	Action data domain user profile db id no match.	Update to the supported Android OS version and HYPR version.
115153	Action data rpurl or session id empty.	Update to the supported Android OS version and HYPR version.
115154	Action data oobentrytype invalid.	Update to the supported Android OS version and HYPR version.
115155	Action data oobentrytype direct pin or json empty.	Update to the supported Android OS version and HYPR version.
115156	Action data oobentrytype magiclink token empty.	Update to the supported Android OS version and HYPR version.
115157	Action data oobentrytype magiclink rpurl empty.	Update to the supported Android OS version and HYPR version.
115158	Action data machine profile db id emtpy.	Update to the supported Android OS version and HYPR version.
115159	Action data addappdata emtpy.	Update to the supported Android OS version and HYPR version.
115160	Action data addappdata invalid.	Update to the supported Android OS version and HYPR version.
115161	Action data pushtoken empty.	Update to the supported Android OS version and HYPR version.
115162	Action data qrjson empty.	Update to the supported Android OS version and HYPR version.
115163	Action data qrjson invalid.	Update to the supported Android OS version and HYPR version.
115164	Action data offline fido auth invalid.	Update to the supported Android OS version and HYPR version.
115165	Action data action invalid.	Update to the supported Android OS version and HYPR version.
115166	Action data null.	Update to the supported Android OS version and HYPR version.
115167	Action data invalid.	Update to the supported Android OS version and HYPR version.
115200	Crypto issue with PKCS12 Certificate.	Internal SDK error. Check the logs for more details.
115210	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115211	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115220	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115221	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115222	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115230	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115231	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115232	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115233	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115234	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115235	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115236	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115240	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115241	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115242	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115243	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115244	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115245	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115246	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115247	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115248	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115249	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115250	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115251	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115252	Crypto Internal Error	Internal SDK error. Check the logs for more details.
115301	DB machine add info null exception.	Internal SDK error. Check the logs for more details.
115302	DB machine add machine id empty.	Internal SDK error. Check the logs for more details.
115303	DB machine add machine name empty.	Internal SDK error. Check the logs for more details.
115304	DB machine add machine type empty.	Internal SDK error. Check the logs for more details.
115305	DB machine add machine username empty.	Internal SDK error. Check the logs for more details.
115306	DB machine add machine session id empty.	Internal SDK error. Check the logs for more details.
115307	DB machine add machine already exists.	Internal SDK error. Check the logs for more details.
115308	DB machine set machine display name empty.	Internal SDK error. Check the logs for more details.
115309	DB machine set machine pos not exist.	Internal SDK error. Check the logs for more details.
115310	DB machine set machine id not exist.	Internal SDK error. Check the logs for more details.
115330	DB user set id empty.	Internal SDK error. Check the logs for more details.
115331	DB user get machine empty dbid param.	Internal SDK error. Check the logs for more details.
115332	BD user get machine does not exist.	Internal SDK error. Check the logs for more details.
115340	DB app profile add user exists.	Internal SDK error. Check the logs for more details.
115341	DB app profile delete user by name not exists.	Internal SDK error. Check the logs for more details.
115342	DB app profile delete user by id not exists.	Internal SDK error. Check the logs for more details.
115343	DB app profile set user by name not exists.	Internal SDK error. Check the logs for more details.
115344	DB app profile set user by pos not exists.	Internal SDK error. Check the logs for more details.
115345	DB app profile get user dbid param empty.	Internal SDK error. Check the logs for more details.
115346	DB app profile get user does not exist.	Internal SDK error. Check the logs for more details.
115347	DB app profile get current user does not exist.	Internal SDK error. Check the logs for more details.
115360	DB app profiles add app profile already exists.	Internal SDK error. Check the logs for more details.
115361	DB app profiles delete app profile not exists.	Internal SDK error. Check the logs for more details.
115362	DB app profiles set app profile by name not exists.	Internal SDK error. Check the logs for more details.
115363	DB app profiles set app profile by url not exists.	Internal SDK error. Check the logs for more details.
115364	DB app profiles set app profile by id not exists.	Internal SDK error. Check the logs for more details.
115365	DB app profiles set app profile by position not exists.	Internal SDK error. Check the logs for more details.
115366	DB app profiles web limit reached.	Internal SDK error. Check the logs for more details.
115367	DB app profiles workstation limit reached.	Internal SDK error. Check the logs for more details.
115368	DB app profiles web override invalid.	Internal SDK error. Check the logs for more details.
115369	DB app profiles workstation override invalid.	Internal SDK error. Check the logs for more details.
115370	DB app profiles web rp limit reached.	Internal SDK error. Check the logs for more details.
115371	DB app profiles workstation rp limit reached.	Internal SDK error. Check the logs for more details.
115372	DB app profiles web rp override invalid.	Internal SDK error. Check the logs for more details.
115373	DB app profiles workstation rp override invalid.	Internal SDK error. Check the logs for more details.
115374	DB app profile get app dbid param empty.	Internal SDK error. Check the logs for more details.
115375	DB app profile get app does not exist..	Internal SDK error. Check the logs for more details.
115376	DB app profile get cur app not found.	Internal SDK error. Check the logs for more details.
115377	DB app profile get user dbid param empty.	Internal SDK error. Check the logs for more details.
115378	DB app profile get user does not exist..	Internal SDK error. Check the logs for more details.
115379	DB app profile get machine dbid param empty.	Internal SDK error. Check the logs for more details.
115380	DB app profile get machine does not exist..	Internal SDK error. Check the logs for more details.
116000	User Agent opdata invalid.	Internal SDK error. Check the logs for more details.
116001	User Agent callback null.	Internal SDK error. Check the logs for more details.
116002	User Agent request type invalid.	Internal SDK error. Check the logs for more details.
116010	User Agent Op success method invalid.	Internal SDK error. Check the logs for more details.
116011	User Agent Op device setup instance invalid.	Internal SDK error. Check the logs for more details.
116012	User Agent Op api version invalid.	Internal SDK error. Check the logs for more details.
116013	User Agent Op offline unlock machine invalid.	Internal SDK error. Check the logs for more details.
116014	User Agent Op offline unlock prefetch request empty.	Internal SDK error. Check the logs for more details.
116015	User Agent Op machine status instance invalid.	Internal SDK error. Check the logs for more details.
116016	User Agent Op machine status exception.	Internal SDK error. Check the logs for more details.
116017	User Agent Op machine status remove success.	Internal SDK error. Check the logs for more details.
116018	User Agent Op update push token empty.	Internal SDK error. Check the logs for more details.
116019	User Agent Op update push token app profile invalid.	Internal SDK error. Check the logs for more details.
116020	User Agent Op fido operation aaidlist not supported.	Internal SDK error. Check the logs for more details.
116021	User Agent Op fido operation request invalid.	Internal SDK error. Check the logs for more details.
116022	User Agent Op fido operation instance invalid.	Internal SDK error. Check the logs for more details.
116100	Get Registrations Activity opdata missing.	Internal SDK error. Check the logs for more details.
116101	Get Registrations Activity AAIDs JSON exception.	Internal SDK error. Check the logs for more details.
116102	Get Registrations Activity opdata null.	Internal SDK error. Check the logs for more details.
116103	Get Registrations Activity hyprpersona null.	Internal SDK error. Check the logs for more details.
116104	Get Registrations Activity activity regdata empty.	Internal SDK error. Check the logs for more details.
116105	Get Registrations Activity activity result request code invalid.	Internal SDK error. Check the logs for more details.
116106	Get Registrations Activity error result no status.	Internal SDK error. Check the logs for more details.
116107	Get Registrations Activity intent op null.	Internal SDK error. Check the logs for more details.
116108	Get Registrations Activity intent msg extra null.	Internal SDK error. Check the logs for more details.
116109	Get Registrations Activity intent uaf msg null.	Internal SDK error. Check the logs for more details.
116110	Get Registrations Activity fidointent type invalid.	Internal SDK error. Check the logs for more details.
116111	Get Registrations Activity callback invalid method.	Internal SDK error. Check the logs for more details.
116112	Get Registrations Activitycallback instance invalid.	Internal SDK error. Check the logs for more details.
114530	This happens when the user is trying to log in with QR Code Authenticator, but the user hasn't paired QR Code Authenticator with this URL/Mobile Device yet.	The user should pair with the QR Authenticator and try to log in again.
114531	This happens when the user is trying to log in with QR Code Authenticator, but the user hasn't paired QR Code Authenticator with this URL/Mobile Device yet.	The user should pair with the QR Authenticator and try to log in again.
114532	When the user is trying to log in with QR Code Authenticator, the authentication payload is missing the valid session ID. This happens when the user attempts to log in with QR Code Authenticator but didn't authenticate within a timeout period.	The user should try to authentication again and ensure that authentication gets completed within one minute.
114600	The registration state is not valid.	Please try again.
114601	The registration timed out.	Please try again.
114602	The registration was cancelled.	Please try again.
114603	The registration response was invalid.	Please try again.
114610	The registration state is not valid.	Please try again.
114611	The registration timed out.	Please try again.
114612	The registration was cancelled.	Please try again.
114613	The registration response was invalid.	Please try again.
114620	Log submission operation request fields invalid.	Internal SDK error. Check the logs for more details.
114621	Log submission operation gzip file failed.	Internal SDK error. Check the logs for more details.
114622	Log submission operation error response from server.	Internal SDK error. Check the logs for more details.
114630	Cert Retrieval operation request fields invalid.	Internal SDK error. Check the logs for more details.
114631	Cert Retrieval operation callback response invalid.	Internal SDK error. Check the logs for more details.
114632	Cert Retrieval operation callback response cert invalid.	Internal SDK error. Check the logs for more details.
114633	Cert Retrieval operation callback response cert exception.	Internal SDK error. Check the logs for more details.
114634	Cert Retrieval Confirm operation request fields invalid.	Internal SDK error. Check the logs for more details.
114635	Cert Retrieval Confirm operation response fail from server.	Internal SDK error. Check the logs for more details.
115001	This error indicated that one or more values provided to HyprActions are not valid. It usually happens only when SDK developers are integrating HYPR with APIs.	The developer should analyze the application logs and ensure that implementation follows HYPR documentation. Escalate to HYPR Support if the issue keeps happening.

(iOS) HYPR App & SDK 6.2.0+

Error Code	Cause	Recommended Resolution
10100	Parameters supplied were not valid for the specified operation	Try again or request support for more assistance.
10101	The registration operation failed	Try again or request support for more assistance.
10102	The authentication operation failed	Try again or request support for more assistance.
10102	The deregister operation failed	Try again or request support for more assistance.
10102	Unable to register the remote device	Try again or request support for more assistance.
10103	Deregistration failed	Please try again or request support for more assistance.
10104	Unable to register the remote device	Try again or request support for more assistance.
10105	Unable to register the remote device	Try again or request support for more assistance.
10106	Pairing failed	Please try again or request support for more assistance.
10107	Unable to unlock the computer due to the connectivity issues	Ensure that computer you're trying to login into is connected to the internet. Try to unlock the same computer again after 1 minute. Use the Offline PIN if the steps above didn't help.
10108	Unable to cancel the authorized unlock (eg. unlock windows machine)	It looks like you are offline, so we couldn't cancel the unlocking process. Check that you are connected to the internet and try again.
10109	Unable to complete the remote device authentication (eg. push notification-based operation for web login or transaction)	We couldn't reach your device to unlock it. Check that it's turned on, and that you are connected to the internet, then try again.
10110	Unable to complete the deregister of one or more remote devices	Check that you are connected to the internet and try again.
10111	No camera permissions were granted required by Sensory Face Authenticator.	Navigate to device settings and make sure that app has permissions to use the camera. Restart the app and try again when permissions were granted.
10112	Unable to successfully complete license setup	It looks like you are offline, so we couldn't complete the pairing process. Check that you are connected to the internet and try again.
10113	Unable to successfully complete status request	It looks like you are offline, so we couldn't complete the pairing process. Check that you are connected to the internet and try again.
10114	Unable to successfully complete reset app	It looks like you are offline, so we couldn't complete the pairing process. Check that you are connected to the internet and try again.
10128	Operation cancelled by user	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
10129	Data verification failed	Check debugger logs for more details.
10200	Secure Enclave failed	Check debugger logs for more details.
10201	ADP failed	Make sure that ADP initialized with correct configuration. Check debugger logs for more details.
10300	Key not found	Check debugger logs for more details.
10999	The operation was cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
101000	User Agent error	HYPRCore error
101001	FIDO Registration get request failed	Try again or request support for more assistance.
101002	FIDO Invalid UAF registration response received	Try again or request support for more assistance.
101003	FIDO Registration send request failed	Try again or request support for more assistance.
101004	FIDO Authentication get request failed	Try again or request support for more assistance.
101005	FIDO Invalid UAF authentication response received	Try again or request support for more assistance.
101006	FIDO Authentication send request failed	Try again or request support for more assistance.
101007	FIDO Deregistration get request failed	Try again or request support for more assistance.
101008	FIDO Invalid UAF deregistration response received	Try again or request support for more assistance.
101009	Remote Device setup request failed	Try again or request support for more assistance.
101010	Remote Device registration request failed	Try again or request support for more assistance.
101011	Remote Device registration for new user failed	Try again or request support for more assistance.
101012	Remote Device registration for existing user failed	Try again or request support for more assistance.
101013	Remote Device unlock authentication failed	Try again or request support for more assistance.
101014	Remote Device unlock failed	Try again or request support for more assistance.
101015	Remote Device Authentication HMACs generation failed	Try again or request support for more assistance.
101016	Remote Device unlock failed	Try again or request support for more assistance.
101017	Remote Device credentials not found during OOB authentication	Try again or request support for more assistance.
101018	Remote Device OOB authentication failed	Something went wrong with your authentication method. Please try again.
101019	No registered profiles found	Try again or request support for more assistance.
101020	Operation failed	Please try again or request support for more assistance.
101021	Remote Device status update failed	Try again or request support for more assistance.
101022	Remote Device Cancel unlock failed	Try again or request support for more assistance.
101023	Operation failed	Please try again or request support for more assistance.
101024	Operation failed	Please try again or request support for more assistance.
101025	Operation failed	Please try again or request support for more assistance.
101026	Operation failed	Please try again or request support for more assistance.
101027	Operation failed	Please try again or request support for more assistance.
101028	Failed to save Remote Device session during setup	Try again or request support for more assistance.
101029	Operation failed	Please try again or request support for more assistance.
101030	Operation failed	Please try again or request support for more assistance.
101031	Remote Device logged out during unlock request	Try again or request support for more assistance.
101032	Attempt to unlock already unlocked workstation	1. Try to unlock the account again. 2. Attempt to restart the computer and initiate the unlock again.
101033	You've reached the limit of paired web accounts.	Unpair an account you're not using and try again.
101034	You've reached the limit of paired devices.	Unpair a computer you're not using and try again.
101035	Workstations limit reached	You've reached the limit of paired devices. Unpair a computer you're not using and try again.
101036	The account on the current server already paired. Users can't re-pair the same account, de-registration is needed first.	Remove this account before trying to pair again. Ensure that you don't have this account paired on mobile app already.
101037	The workstation on the current rp already paired	This computer is already paired with your HYPR app. You can unlock it from the home screen.
101038	This error means that Admin Directory Services rejected the authentication or the certificate enrollment. Usually, this means that we got the 403 status code for the authorization request.	This error could indicate the misconfiguration of Admin Directory services and may require the system administrator to review logs for more information. Please check HYPROneService and Event Viewer logs from the workstation that the user is trying to authenticate to for more details. Send obtained logs to HYPR Support for more assistance.
101039	Operation failed
101040	Offline token access problem.	Try regular unlock before next offline token attempt and if doesn't work reach the support.
101041	Offline token access not available.	Try regular unlock before next offline token attempt and if doesn't work reach the support.
101042	Offline token access not enabled.	Try regular unlock before next offline token attempt and if doesn't work reach the support.
101043	Offline mode failed	Please try again or request support for more assistance.
101044	Offline mode failed	Please make sure you are connected to the internet, next time you are unlocking your computer.
101045	Authentication failed	We are unable to authenticate you due to an error. Please delete this workstation and re-pair.
101046	Operation failed	There seems to be an issue with your account. Please try again or unpair and re-pair this workstation. If problems persist, reach out to your support team for more information.
101047	Operation failed	There seems to be an issue with your account. Please try again or unpair and re-pair this workstation. If problems persist, reach out to your support team for more information.
101048	Operation failed	There seems to be an issue with your account. Please try again or unpair and re-pair this workstation. If problems persist, reach out to your support team for more information.
101049	Operation failed	Please try again or request support for more assistance.
101050	Invalid Deeplink	Please provide a valid deep link
101051	OOB Authentication cancelation failed.	1. User should try again in 3 minutes. 2. If the problem is still happening then Admin need to collect logs and analyze it.
101052	Device registration cancelation failed.	1. User should try again in 3 minutes. 2. If the problem is still happening then Admin need to collect logs and analyze it.
101053	Unable to find user account	Please try again or request support for more assistance.
101054	Authenticator is not registered	Please make sure that the authenticator is registered
101055	Push Notification Expired.	User should try to authenticate again.
101056	Remote Device lock failed.	Check if workstation has internet access - Try again or request support for more assistance
101057	Pending OOB Auth not supported for this machine type.	User should attempt to request pending OOB Authentication for web machines only.
101058	The session for this OOB Authentication request is handled already.	User should try to login trigger the login on the website one more time before trying to get the pending OOB Authentication request.
101059	Pending OOB Authentication error.	In most of the cases - because there is no pending auth at the moment, either user didn't trigger it from the web or it is expired already.
101060	We couldn’t lock your computer. Please try again later or contact your Admin if this keeps happening.	Check if workstation has internet access - Try again or request support for more assistance - check feature flags are enabled.
101061	Unknown QR code type.	Reach the support.
101062	If user has Domain machine registered for this user, the attempt to register VDI machine will fail.	Don't try to register VDI machine for the user with already registered Domain machine
101063	OOB mobile authentication failure request failed.	Failed to authenticate. User should try to authenticate again.
101064	HYPR App/SDK Version lower than supported during registration	Update HYPR App/SDK.
101065	iOS Version lower than supported during registration.	Update iOS version.
101066	HYPR App/SDK version lower than supported during authentication.	Update HYPR App/SDK
101067	iOS Version lower than supported during authentication.	Update iOS version.
101068	HYPR App/SDK Version and iOS lower than supported during registration.	Update HYPR App/SDK and iOS.
101069	HYPR App/SDK Version and iOS lower than supported during authentication.	Update HYPR App/SDK and iOS.
101070	Unlock failed. Unlock complete response new cert invalid.	Attempt to unlock again.
101071	No stored API token for protected endpoint.	Ensure that Admin deploying HYPR on the Workstation has specified the correct InstallToken.
101072	Failed to Get API Token from Server.	Restart the app and try to complete the same operation again. Contact HYPR Support if the issue is still happening.
101073	Failed to Save API Token to Keychain.	Restart the app and try to complete the same operation again. Contact HYPR Support if the issue is still happening.
101074	Protected endpoint failed with invalid token.	Ensure that Admin deploying HYPR on the Workstation has specified the correct InstallToken.
101075	RP client didn't initialize.	Restart the app and try to complete the same operation again. Contact HYPR Support if the issue is still happening.
101076	Auth QR code invalid	Try again or contact support
101077	App cannot retrieve auth payload using QR code data	Try again or contact support
101078	Auth payload invalid	Try again or contact support
101079	Auth payload session invalid	Try again or contact support
101080	Internal error	Try again or contact support
101081	async reg failed with unknown state	Try again or contact support
101082	Internal error	Try again or contact support
101083	async reg was canceled from the client side	Try again or contact support
101084	async reg timeout	Try again or contact support
101085	Authentication request type is not supported for workstation login	Use WFA unlock rather than web authentication for this application
101086	No pending push payloads available	Authentication on the website is not yet initiated
102000	Relying Party Client error	HYPRCore error
102001	Request to the RP server failed	Try again or request support for more assistance.
102002	The mobile app has received an invalid payload from the server.	1. The user should restart the app and try again. 2. If it didn't resolve the issue, the user should unpair the computer and pair it again to solve this.
102003	Parsing RP server response failed	Try again or request support for more assistance.
102500	License error	HYPRCore error
102501	Request to Licensing server failed	Try again or request support for more assistance.
102502	Parsing Licensing server response failed	Try again or request support for more assistance.
102503	Parsing Licensing server response failed	Try again or request support for more assistance.
103000	Failed to match registration PIN. Usually, it happens when user scans incorrect or expired QR Code.	User should try again and ensure that correct QR code is scanned.
104000	FIDO Client error	HYPRCore error
104001	FIDO UAF Protocol object missing/malformed. Usually this happens during the integration with the server.	1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104002	FIDO UAF Protocol object missing/malformed	1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104003	Invalid request type in the FIDO Client.	1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104004	FIDO http used instead of https in UAF request	Ensure that you're using https FIDO Server URL and try again.
104005	FIDO Retrieving facets from url failed	1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104006	FIDO Wrong number of facets retrieved from url	1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104007	FIDO Wrong facets format or content	1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104008	FIDO Invalid registration request	1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104009	FIDO Failed to initialize ASM	1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104010	FIDO no authenticators matched during registration	1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104011	FIDO registration user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
104012	FIDO registration failed (multiple reasons)	1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104013	FIDO registration ASM request invalid	1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104014	FIDO registration UAF response invalid	1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104015	FIDO Invalid authentication request	Try again or request support for more assistance.
104016	FIDO Failed to initialize ASM	Try again or request support for more assistance.
104017	FIDO no authenticators matched during authentication	Try again or request support for more assistance.
104018	FIDO authentication user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
104019	FIDO authentication failed (multiple reasons)	Try again or request support for more assistance.
104020	FIDO authentication ASM request invalid	Try again or request support for more assistance.
104021	FIDO authentication UAF response invalid	Try again or request support for more assistance.
104022	FIDO Invalid deregistration request	Try again or request support for more assistance.
104023	FIDO Failed to initialize ASM	Try again or request support for more assistance.
104024	FIDO deregistration failed (multiple reasons)	Try again or request support for more assistance.
104025	FIDO deregistration ASM request invalid	Try again or request support for more assistance.
104026	FIDO unknown operation	1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104027	FIDO Consumer’s AAID picker view controller doesn’t conform to HYPRAuthenticatorPicker category	1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105000	UAF ASM Layer error	HYPRCore error
105001	FIDO Invalid registration ASM request	1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105002	FIDO invalid registration ASM request	1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105003	FIDO authenticator for index not found	Try again or request support for more assistance.
105004	FIDO cannot generate registration request	Try again or request support for more assistance.
105005	Error with ASM Registration	1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105006	FIDO registration failed (multiple reasons)	Try again or request support for more assistance.
105007	FIDO registration user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
105008	FIDO required attestation not supported	Try again or request support for more assistance.
105009	Registration failed	Please try again or request support for more assistance.
105010	FIDO Invalid authentication ASM request	1. User should restart the application and try to authenticate again. 2. Check debugger logs for more details.
105011	FIDO invalid authentication ASM request	1. Ensure that user have registered with this account before 2. Try to re-register and try again 3. Check logs for more details.
105012	FIDO authenticator for index not found	1. Ensure that user have registered with this account before 2. Try to re-register and try again 3. Check logs for more details.
105013	FIDO authentication signing ASM request invalid	1. User should restart the application and try to authenticate again. 2. Check debugger logs for more details.
105014	Authentication failed	Please try again or request support for more assistance.
105015	Authentication failed	Please try again or request support for more assistance.
105016	The user is trying to register with Authenticator, but it's not registered. Usually, it happens when authentication policy contains Authenticator which wasn't registered or was removed by the user.	1. Ensure that user have registered with this account before 2. Try to re-register and try again 3. Check logs for more details.
105017	FIDO authentication user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
105018	This error could happened when SDK Developer is trying to use unsupported FIDO command.	Check debugger logs for more details and make sure that implementation follows SDK documentation recommendations.
105019	FIDO required attestation not supported	Check debugger logs for more details.
105020	FIDO transaction content cannot be rendered.	Check debugger logs for more details and make sure that implementation follows SDK documentation recommendations.
105021	Unknown error occurred during the authentication.	1. User should try to authenticate again. 2. User should restart the application and try again. 3. Admin should analyze Audit Trail logs for this user if the problem is still happening.
105022	FIDO cannot find key handles for the current username, aaid, keyIds.	1. Ensure that user have registered with this account before 2. Try to re-register and try again 3. Check logs for more details.
105023	FIDO deregistration invalid ASM request type	1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105024	FIDO deregistration invalid ASM request	1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105025	FIDO deregistration authenticator not found	1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105026	FIDO deregistration invalid ASM request	1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105027	FIDO deregistration failed (multiple reasons)	1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105028	FIDO deregistration cannot find key handles for the current aaid, keyIds	1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105029	FIDO deregistration khAccessTokenHash from server is not equal to the local one	1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105030	FIDO deregistration cannot delete public private key pair	1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105031	FIDO open settings invalid ASM request type	Try again or request support for more assistance.
105032	FIDO open settings authenticator not found	Try again or request support for more assistance.
105033	This error could happened when SDK Developer is trying to use unsupported FIDO command.	Check debugger logs for more details and make sure that implementation follows SDK documentation recommendations.
105034	FIDO open setting unknown error	Try again or request support for more assistance.
105035	FIDO get registration invalid ASM request	1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105036	FIDO get registration invalid ASM request type	1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105037	FIDO get registration authenticator not found. Usually this error will occur when authentication policy has authenticators which are not available on user's device.	Admin should collect more information about user's device and ensure that authentication policy contains supported authentication method.
105038	FIDO get information invalid ASM request type	1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
106000	UAF Authenticator Layer error	HYPRCore error
106001	FIDO registration invalid authenticator command	Try again or request support for more assistance.
106002	FIDO registration authenticator not found	Try again or request support for more assistance.
106003	FIDO registration no public key data found	Try again or request support for more assistance.
106004	FIDO registration no registration data found	Try again or request support for more assistance.
106005	FIDO registration no signed data created	Try again or request support for more assistance.
106006	FIDO registration no raw signature created	Try again or request support for more assistance.
106007	FIDO registration user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
106008	FIDO registration failed	Try again or request support for more assistance.
106009	FIDO registration result unavailable	Try again or request support for more assistance.
106010	FIDO registration result unknown	Try again or request support for more assistance.
106011	FIDO registration user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
106012	FIDO registration enrollment failed	Try again or request support for more assistance.
106013	FIDO registration enrollment unavailable	Try again or request support for more assistance.
106014	FIDO registration enrollment result unknown	Try again or request support for more assistance.
106015	FIDO registration user already enrolled	Try again or request support for more assistance.
106016	FIDO registration key generation failed	Try again or request support for more assistance.
106017	FIDO registration hashing and signing response error	Try again or request support for more assistance.
106018	FIDO deregistration invalid authenticator command	Try again or request support for more assistance.
106019	FIDO deregistration authenticator not found	Try again or request support for more assistance.
106020	FIDO authentication invalid sing command	Try again or request support for more assistance.
106021	FIDO authentication authenticator not found	Try again or request support for more assistance.
106022	FIDO authentication authenticator info not found	Try again or request support for more assistance.
106023	FIDO authentication user not enrolled	Try again or request support for more assistance.
106024	FIDO cannot find key handles for the current username, aaid, keyIds	Try again or request support for more assistance.
106025	FIDO sign hashing and signing response error	Try again or request support for more assistance.
106026	FIDO failed to sign the command	Try again or request support for more assistance.
106027	FIDO no raw signature created	Try again or request support for more assistance.
106028	FIDO sign unknown error	Try again or request support for more assistance.
106029	FIDO sign failed (multiple reasons)	Try again or request support for more assistance.
106030	FIDO sign user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
106031	FIDO authentication user not enrolled	Try again or request support for more assistance.
106032	FIDO transaction sign unknown error	Try again or request support for more assistance.
106033	FIDO transaction sign failed (multiple reasons)	Try again or request support for more assistance.
106034	FIDO transaction content cannot be rendered	Try again or request support for more assistance.
106035	FIDO transaction sign user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
106036	FIDO get information invalid command	Try again or request support for more assistance.
106037	FIDO open settings invalid command	Try again or request support for more assistance.
106038	Operation canceled	Please try again or request support for more assistance.
106039	Operation canceled	Please try again or request support for more assistance.
107000	Authenticator Implementation error	HYPRCore error
107001	Face ID authenticator error. This is a system error returned by the iOS Interface communicating with Face ID Authenticator on the device.	Try again or request support for more assistance.
107002	Face ID authenticator not available. Usually this happens when iOS can't use Face ID. This can happened due to incomplete permissions or the problem with Face ID on this device.	1. User should ensure that Face ID permissions are granted for this application in the device settings. 2. Ensure that Face ID can be used by any other application. 3. Reboot the device and try again.
107003	Face ID authenticator cannot render content	Try again or request support for more assistance.
107004	Face ID authenticator user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
107005	Face ID biometric removal not supported	Try again or request support for more assistance.
107006	Face ID authenticator user already enrolled	Try again or request support for more assistance.
107007	Operation failed	Please try again or request support for more assistance.
107008	Operation failed	Please try again or request support for more assistance.
107009	Fingerprint authenticator error	Try again or request support for more assistance.
107010	Fingerprint authenticator not available	Navigate to device settings and make sure that Touch ID id registered. Restart the app and try to register/authenticate again.
107011	Fingerprint authenticator cannot render content	Try again or request support for more assistance.
107012	Fingerprint authenticator user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
107013	Fingerprint biometric removal not supported	Try again or request support for more assistance.
107014	Fingerprint authenticator user already enrolled	Try again or request support for more assistance.
107015	Operation failed	Please try again or request support for more assistance.
107016	Operation failed	Please try again or request support for more assistance.
107017	User is trying to register with PIN, but PIN authenticator user already enrolled	User should deregister before trying to register with this authenticator.
107018	PIN authenticator cannot render content.	1. Try to re-register and try again 2. Check logs for more details.
107019	PIN authenticator user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
107020	Authentication Policy contains PIN Authenticator, but PIN authenticator is not enrolled for this user.	User should register PIN or policy should be modified to include only registered authenticators.
107021	PIN authenticator user data deletion error	1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
107022	PIN authenticator user not enrolled	User should register PIN or policy should be modified to include only registered authenticators.
107023	Fingerprint authenticator user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
107024	Face ID authenticator user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
107025	Face authenticator user already enrolled	User should deregister before trying to register with this authenticator.
107026	User is not enrolled with Face Authenticator.	Try again or request support for more assistance.
107027	Operation failed	Please try again or request support for more assistance.
107028	Face authenticator cannot render content	Try again or request support for more assistance.
107029	Face authenticator user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
107030	Face authenticator user enrollment failed	Try again or request support for more assistance.
107031	Face authenticator user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
107032	Face authenticator enrollment timeout	User should try to register again and ensure that registration done in 60 seconds or less.
107033	Face authenticator user enrollment result unknown	Try again or request support for more assistance.
107034	Face authenticator user verification failed	Try again or request support for more assistance.
107035	Face authenticator user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
107036	Face authenticator verification timeout	Your request did not complete in time. Please try again.
107037	Face authenticator verification result unknown	Try again or request support for more assistance.
107038	Face authenticator user data migration to new version failed	Try again or request support for more assistance.
107040	Voice authenticator user already enrolled. User is trying to register with Voice, but it's already enrolled.	User should remove existing registration before trying to register with this authenticator again.
107041	The user is trying to register with Voice Authenticator, but it's not registered. Usually, it happens when authentication policy contains Authenticator which wasn't registered or was removed by the user.	1. Register Voice Authenticator and try again. 2. Modify Authentication policy to only include registered authenticators
107042	Voice authenticator failed to de-register.	1. De-register Voice Authenticator and try again. 2. Analyze debugger logs for more details.
107043	Voice authenticator cannot render content.	Analyze SDK debugger logs and contact HYPR support for the assistance.
107044	Voice authenticator user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
107045	Voice authenticator user enrollment failed.	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
107046	Voice authenticator user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
107047	Voice authenticator enrollment timeout. Usually, it happens when user didn't complete the enrollment process in 60 seconds.	User should try to register again in a quiet place and ensure that registration done in 60 seconds or less.
107048	Voice authenticator user enrollment result unknown. Usually, it happens when user didn't authenticate on time or tried to authenticate with not registered voice.	1. User should try to authenticate with Voice again. 2. Re-register if the problem still occurs. 3. Analyze SDK debugger logs and contact HYPR support for the assistance.
107049	Failed to authenticate the user with Voice. Usually, it happens when user didn't authenticate on time or tried to authenticate with not registered voice.	User should try to authenticate again in a quiet place and ensure that authentication done in 30 seconds or less.
107050	Voice authenticator user cancelled	User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and don't press cancel button at any point of the flow.
107051	Voice authenticator verification timeout. Usually, it happens when user didn't authenticate on time or tried to authenticate with not registered voice.	User should try to authenticate again in a quiet place and ensure that authentication done in 30 seconds or less.
107052	Voice authenticator verification failed with unknown error.	1. User should try to authenticate again. 2. Admin should analyze SDK logs if the problem is still happening.
107053	Voice authenticator user data migration to new version failed. Usually, it happens after HYPR SDK upgrade.	Analyze SDK debugger logs and contact HYPR support for the assistance.
107060	Operation failed	Please try again or request support for more assistance.
107061	Operation failed	Please try again or request support for more assistance.
107062	Operation canceled	Please try again or request support for more assistance.
107063	Operation failed	Please try again or request support for more assistance.
107064	Operation failed	Please try again or request support for more assistance.
107065	Operation failed	Please try again or request support for more assistance.
107066	Operation failed	Please try again or request support for more assistance.
107067	Operation failed	Please try again or request support for more assistance.
107080	Operation canceled	Please try again or request support for more assistance.
107081	Operation canceled	Please try again or request support for more assistance.
107082	Operation canceled	Please try again or request support for more assistance.
107083	Operation canceled	Please try again or request support for more assistance.
107084	Operation failed	Please check if your passcode is already setup and try again.
107085	Operation failed	Biometry lockout - please lock the iPhone screen, unlock it using passcode and try again.
107086	Operation failed	Non-registered face is used to scan. Please use the correct face and try again.
107200	Operation failed	Please try again or request support for more assistance.
107201	Operation failed	Please try again or request support for more assistance.
107202	Operation canceled	Please try again or request support for more assistance.
107203	Operation failed	Please try again or request support for more assistance.
107204	Operation failed	Please try again or request support for more assistance.
107205	Operation failed	Please try again or request support for more assistance.
107206	Operation failed	Please try again or request support for more assistance.
107207	Operation failed	Please try again or request support for more assistance.
107208	Operation failed	Please try again or request support for more assistance.
107209	Operation failed	Please try again or request support for more assistance.
107210	Operation failed	Please try again or request support for more assistance.
107211	Operation failed	Please try again or request support for more assistance.
107212	Operation failed	Please try again or request support for more assistance.
107213	Operation failed	Please try again or request support for more assistance.
107214	Operation failed	Please try again or request support for more assistance.
107215	Operation failed	Please try again or request support for more assistance.
107216	Operation failed	Please try again or request support for more assistance.
107217	Operation failed	Please try again or request support for more assistance.
107218	Operation failed	Please try again or request support for more assistance.
107219	Operation failed	Please try again or request support for more assistance.
107220	Operation canceled	Please try again or request support for more assistance.
107221	Operation failed	Please try again or request support for more assistance.
107222	Operation failed	Please try again or request support for more assistance.
107223	Operation failed	Please try again or request support for more assistance.
107224	Operation failed	Please try again or request support for more assistance.
107225	Operation failed	Please try again or request support for more assistance.
107226	Operation failed	Please try again or request support for more assistance.
107227	Operation failed	Please try again or request support for more assistance.
107228	Operation failed	Please try again or request support for more assistance.
107229	Operation failed	Please try again or request support for more assistance.
107230	Operation failed	Please try again or request support for more assistance.
107231	Operation failed	Please try again or request support for more assistance.
107232	Operation failed	Please try again or request support for more assistance.
107233	Operation failed	Please try again or request support for more assistance.
107234	Operation failed	Please try again or request support for more assistance.
107235	Operation failed	Please try again or request support for more assistance.
107236	Operation failed	Please try again or request support for more assistance.
107240	Operation failed	Please try again or request support for more assistance.
107241	Operation canceled	Please try again or request support for more assistance.
107242	Operation failed	Please try again or request support for more assistance.
107243	Operation failed	Please try again or request support for more assistance.
108000	ADP not initialized	Make sure that ADP initialized with correct configuration. Check debugger logs for more details.
108001	ADP not available	Make sure that ADP initialized with correct configuration. Check debugger logs for more details.
108002	ADP already initialized	Make sure that ADP initialized with correct configuration. Check debugger logs for more details.
109000	Generic offline tokens error.	Try regular unlock before next offline token attempt and if doesn't work reach the support.
109001	No offline tokens received from server.	Try regular unlock before next offline token attempt and if doesn't work reach the support.
109002	No offline tokens auth received from server.	Try regular unlock before next offline token attempt and if doesn't work reach the support.
109003	No signing certificated received from server.	Try regular unlock before next offline token attempt and if doesn't work reach the support.
109004	Failed to store offline tokens.	Try regular unlock before next offline token attempt and if doesn't work reach the support.
109005	Failed to retrieve offline tokens.	Reach the support.
109006	The mobile app has received an invalid Offline PINs payload from the server.	1. The user should restart the app and try again. 2. If it didn't resolve the issue, the user should unpair the computer and pair it again to solve this.
109007	No offline tokens left.	Try regular unlock before next offline token attempt and if doesn't work reach the support.
109008	Offline mode failed	Please try again or request support for more assistance.
109009	Offline mode failed	Please try again or request support for more assistance.
109010	Failed to store discarded offline tokens	Try one more time and if doesn't work reach the support.
109011	Tokens Base64URL invalid format.	Try regular unlock before next offline token attempt and if doesn't work reach the support.
109012	Offline token field missing in user profile.	Try regular unlock before next offline token attempt and if doesn't work reach the support.
109013	FIDO auth payload error while accessing offline tokens.	Try regular unlock before next offline token attempt and if doesn't work reach the support.
109014	UAF client response error while accessing offline tokens.	Try regular unlock before next offline token attempt and if doesn't work reach the support.
109015	Authentication canceled while accessing offline tokens.	User canceled the authentication, no action needed.
1010000	Offline mode failed	Please try again or request support for more assistance.
1010001	Offline mode failed	Please try again or request support for more assistance.
1010002	Offline mode failed	Please try again or request support for more assistance.
1010003	Offline mode failed	Please try again or request support for more assistance.
1010004	Failed to verify the public key for offline mode. Usually, it happens when authentication for the offline mode has failed.	User should try to authenticate again.
1010005	Offline mode failed	Please try again or request support for more assistance.
1010006	Offline mode failed	Please try again or request support for more assistance.
1010007	Offline mode failed	Please try again or request support for more assistance.
1010008	Offline mode failed	Please try again or request support for more assistance.
1010009	Offline mode failed	Please try again or request support for more assistance.
1010010	Offline mode failed	Please try again or request support for more assistance.
1010011	Random AES iv generation failed during certificate-based login.	Reach the support.
1011000	Audit Event failed	Audit event failed. Please try again
1011001	Audit Event failed	Audit event failed. Please try again
1011002	Audit Event failed	Audit event failed. Please try again
1011003	Audit Event failed	Audit event failed. Please try again
1020000	HMAC validation failed	1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
1030000	Server API version lower than supported by the SDK	Upgrade your server to use this Mobile SDK version.
1030001	Server API version higher than supported by the SDK	Update your mobile app and try again.
1030010	Not enough permissions to enable QR scanner. User declined to grant camera permissions.	Navigate to device settings and make sure that app has permissions to use the camera. Restart the app and try again when permissions were granted.
1030011	Endpoint Security feature flag Required	Feature flag ENDPOINT_API_SECURITY_TOKEN_DEVICE must be enabled for this flow
1030012	Windows web enrollment feature flag required	Feature flag WINDOWS_WEB_ENROLLMENT must be enabled for this flow
1030013	Invalid Registration Push Payload	Try again or contact support
1072037	Operation failed	Please try again or request support for more assistance.
1072038	Operation failed	Please try again or request support for more assistance.
1072039	Operation failed	Please try again or request support for more assistance.

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